Urgent Product Recall Notification: 8.5" Reptile Vivarium Lighting Dome Heat Bulb Lamp Holder

Urgent Product Recall Notification: 8.5" Reptile Vivarium Lighting Dome Heat Bulb Lamp Holder

Brand: Nomoy Pet Reptile

Effected Model Number: NJ-07

Date of Recall: 21/08/2023

Our SKU Number: 5001250

Barcode Number: 5060617753077 / X001J338TP

Effected Batches: All

Product Image:

The above item has been subjected to an urgent product recall. Testing of the product has outlined there is a risk of electic shock to the user as the live mains cable could be pulled out by hand.

It is important that the use of the effected product is ceased immediately and returned to us for a full refund.

How to return the item to us.

Option 1: Returned in person. This item can be dropped off in person at:

Finest Aquatics LTD. Unit 16 Montague Road, Widnes, WA8 8FZ.

Option 2: Royal Mail Returns. Please contact is if you would like return the item via Royal Mail. We can then generate a freepost returns label which can be printed at home and the item dropped off at the post office.

Option 3: Royal Mail Collected Returns. Please contact is if you would like return the item via Royal Mail, but require a collection of the item. We can then generate a freepost returns label which can be printed at home and arrange for a Royal Mail collection from an address of your choice.

Proof of purchase is not required, but please provide your senders details and contact information so we can locate the intial order details in order to process a full refund.

If you have any questions regarding this urgent product recall, you can contact us by email: sales@finest-filters.co.uk or you can speak to our customer support centre on 0151 261 9207.

Copyright © 2023 Finest Aquatics LTD. Registered Company No: 07869180, VAT Reg No: GB 125156436. Unit 16 Montague Road, Widnes, WA8 8FZ.